Office Policies
Facilities
Please arrive on time for your session. I ask that you do not arrive at the office door earlier than your appointment as time between sessions is needed for note taking and preparation. I do not have a waiting room, so please feel free to relax in your car, take a walk in the neighborhood, or relax in the courtyard or on the front porch.
If you do not arrive for your appointment within 10 minutes, I usually reach out to see if you are just running late. Fifteen minutes into the session, I assume you have missed your appointment and will no longer be available and we will need to reschedule. Missed sessions are charged as I value the time we set aside for therapy.
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PARKING
Parking can be difficult on Fillmore St. Feel free to either block the driveway or pull into the driveway behind the red Chevy Bolt or blue Honda CRV.
Bathroom facilities are available in my office. It's not necessary, but some people enjoy removing shoes to relax during the session.
Fees
The fee for a 50-minute appointment is $140.
I do not take insurance. However, I do provide “Superbills” upon request – a formal document many insurance companies use to reimburse clients.
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Session fees can be paid online or by check/cash at the beginning of in-person sessions in order to eliminate the need for the transaction at the end of our meeting. Checks can be written out to Open Field Therapy.
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If, for some reason, you forget one week, paying your balance the next session is perfectly acceptable.
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Please visit the fees/payment page to make an online payment.
Cancellations & Missed Appointments
A reminder that you have a session will be sent by email on the Monday of the week of your appointment. As I make an effort to reserve your hour and frequently turn away others who may have requested that time, I ask that you be responsible for the fee for missed sessions.
The following conditions apply:
(1) You will not be charged if you need to cancel due to an emergency or unavoidable life demand such as an ill child, car breakdown, or being held overtime at work.
(2) You will be charged your session fee if you forget to come to your appointment for any reason, including failure to correctly record your appointment. The first time a session is forgotten, the charge is 50% of the going fee. After that, the full charge will apply.
(3) You will be charged for sessions that are cancelled less than 24 hours in advance due to personal preference, such as a last minute camping trip or decision to spend time with friends or family. While I support many of these choices that enhance your mental health, the fee will still be charged. There will be no charge for sessions cancelled more than 24 hours in advance.
Communications
Cell phone and email are the best means of communication with me between sessions. Text is OK if you are running late. I check my cell phone daily Monday through Friday – please allow 24 hours for a response. Email is an easy way to facilitate a change of appointments.
Please note however that, although I have an email address dedicated to my practice, I cannot guarantee confidentiality with electronic communication and if this is a concern for you.
Clients sometimes send brief email messages about how they’re doing during the week, which can be very useful. I appreciate these, but in general do not give extensive replies when in person communication is preferable for clarity.
"You find peace not by rearranging the circumstances of your life, but by realizing who you are at the deepest level."
Eckhart Tolle